Day 1 - Wednesday 4th March 2020
Wednesday, March 4th, 2020
Richard Flint comes with more than 25 years of international retail experience and currently leads international expansion of Key markets outside of Holland for HEMA, an international retail company with more than 700 stores in 8 countries.
In this innovative and interactive format, spend 20 minutes listening to a best-practice case study by Richard, before he challenges you as an audience to find a solution to one of his key unsolved challenges:
- How to continuously audit in-store activity and collect and analyze store data to improve on successes and discover untapped opportunities
- How to use your experiential staff to collect data about influence of online vs in-store experience
- How to invest and provide targeted training to your in store employees so they can assess the needs of your customers based on their in-store behaviour
- How to deliver flawless execution with a unified customer experience across all of your offline retail locations