eTail Asia 2025 Blog » Success Stories
How Superdry is nailing their Customer Experience during COVID-19
“Loyalty is tough to build, but easy to destroy”. Good customer service/experience is a cornerstone of every business and a key brand differentiator to keep customers. We had a quick chat with Brendan Gillen, eCommerce Head at Superdry to discuss about how Superdry is nailing its customer experience in such unprecedented times.
*NEW* The Power Of Data Science And Predictive Analytics
Using data science and predictive analytics, retailers can find proactive methods of harnessing new and extensive data sources in innovative ways.