Yvonne Lim

Global eCommerce Director
Razer Inc

Yvonne has over 10 years of experience accelerating business growth for the retail and consumer industry. She began her eCommerce career helping startups, SMEs to kickstart their online presence, and quickly went on to accelerate the online growth of global brands in international markets. Some of the brands she has worked on include Uniqlo, Muji, adidas, Clarins, Calvin Klein, Triumph, Nestle and Asics. Her previous work focused on Asia Pacific, including China and Oceania. Yvonne is currently Director, Global eCommerce for Razer Inc a renowned name among gamers, and a leader in the gaming hardware/software industry. She is a strong advocate of digitalizing old industries and building new businesses, and is also an active investor in the Property, Fintech and Blockchain space.

Check out the incredible speaker line-up to see who will be joining Yvonne.

Download The Latest Agenda

Day 1 - Wednesday 4th March 2020

Wednesday, March 4th, 2020

4:10 PM All-Star Panel: How can you combine technology and shopping to provide an unique and unforgettable in-store experience?

- How can you link the online and offline worlds, using data to enhance the retail experience?

- How can you collect information about your customers while they are browsing in-store?

- How can you provide the in-store experience of the future by giving visibility to retailers on what is happening in the store?

- Bridging online and offline – How can you use technology like connected clothing racks, touch-screen-enhanced mirrors and sign-in stations to help put data collected from customers online to use in stores?

Day 2 - Thursday 5th March 2020

Thursday, March 5th, 2020

3:40 PM All-Star Panel: How can you build a customer centric eCommerce store to give your business an edge over the competition?

- Exploring emotional shopping: How can you evoke real emotions with customer communication in-store to build real and lasting relationships with your shoppers?

- How can you best identify and respond to changes in your customer’s behaviour around the shop floor to increase customer engagement?

- Creating customer-centric stores: How can you keep your customer’s needs and behaviours front of mind during the design and maintenance of store formats to forge stronger relationships with your top shoppers?

- What in-store technology do you need to have in-place to make your customer centric store a reality?