eTail Asia 2024

May 14 - 16, 2024

Equarius Hotel, Sentosa, Singapore

Roel Van Criekinge

SVP Head of Omnichannel Experience & Innovation - Southeast Asia & Mexico IKEA

Main Conference Day 1 – 15th May 2024, Wednesday

2:30 PM Fire-Side Chat: How can you find the CRM platform that best aligns with your cross country customer engagement needs, allowing you to enhance customer relationships and streamline your operations across the globe?

  •  How do you solve for cross-country customer engagement platforms/CRM platforms?
  • Whole idea about fulfillment and how do you manage that better?
  • How do you showcase variety while also maintaining sell-throughs and not going high on inventory?
  • How do you shift your thinking from a country to a region and how do you optimise for a region vs a country?

Main Conference Day 2 - 16th May, Thursday

2:30 PM Case Study: Optimising payments for growth – In a world where cross-continent payments are part of many people's daily lives, how to adopt an agile payment system that lead to new geographic markets, develop stronger ties to your customers and gain market insights

Check out the incredible speaker line-up to see who will be joining Roel.

Download The Latest Agenda