Matej joined the Operations team at ZALORA in 2015. He has been instrumental in designing, growing, and adopting ZALORA’s eCommerce services and solutions. He launched ZALORA’s multi-channel platform solutions, including fulfillment, data analytics, and eProduction services.
With 10 years of experience in the e-commerce industry, Matej now leads the regional roll-out of ZALORA’s platform services. He engages with strategic brand partners, providing expert guidance on eStore development, catalog management, content and translations, data analytics, customer service, and ZALORA’s fulfillment services, including warehousing and last-mile logistics.
Main Conference Day 2, Wednesday, 25th March 2026
3:00 PM Fire-side Chat: Rethinking operations to deliver at scale - How can you evolve your fulfilment strategy, model and organisational design to keep pace with customer expectations and grow both core and marketplace business?
As expectations for speed, convenience, and reliability continue to grow, fulfilment has become a key differentiator. The challenge becomes even more complex when integrating marketplace strategies. This session explores how retailers can structure their teams and operations so that marketplace models complement core retail unlocking new levels of agility, scalability, and customer satisfaction.
Check out the incredible speaker line-up to see who will be joining Matej.
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