eTail Asia 2019

05 - 07 March, 2019

Sheraton Towers Singapore

Contact Us: 65 6722 9455

Lorenzo Peracchione


eCommerce Director, SEA & ANZ
Sephora


9:50 AM Keynote Panel: Going from the heart to the brain to the wallet – How can you drive customer engagement and foster loyalty with blockchain, AR and VR?

- Why should you embrace blockchain, AR and VR?
- How can you integrate blockchain, AR and VR into your engagement strategy
- Can AR replace traditional customer service and other client-facing retail roles?
- How can blockchain give you a true 306-degree customer view?
- How can you get your customers to be more emotionally attached to your product through AR and VR?
- How can you promote multi-sensory learning for easy access to your product information?
- How can you create captivating imaginative experiences for your customers through AR and VR? - How can your help your customers make an educated purchase online without the assistance of a store associate?

1:15 PM Creative Boardroom: Augmented Reality – How to look beyond the borders of your eCommerce operations to drive growth and increase customer engagement

- How can you allow your customers to interact with your product in real time and deliver ‘touch-and-feel’ experience similar to that of in-store shopping?
- How is augmented reality reaching customers in newer ways and how can your customers visualize the experience in the entire product life cycle and at their homes through VR?


Check out the incredible speaker line-up to see who will be joining Lorenzo.

Download The Latest Agenda