Day 1 - Wednesday 4th March 2020
Wednesday, March 4th, 2020
We live in a very different world than that of just 20 years ago. Our lives and those of our customers are increasingly digital. That is great news for eTailers ... lots of potential opportunity. But what are the consequences of our societal transformation? What happens when everyone is living more and more online in a world of nearly 2 billion websites? How do you set your business apart in changed environment? As John Naisbitt pointed out in Megatrends, his famously visionary book of 1982, in an ever more “high tech” world consumers increasingly want and respond to “high touch” experience that makes them feel something personal ... authentic ... human.
World renowned branding and CX Expert, John McDonnell, will share important insights gained from his innovative work across the globe.
Learn how to strengthen customer loyalty by responding to new priorities affecting your market. As Managing Director, International for Tito’s Handmade Vodka, John is highly regarded as a global business leader. Having launched and marketed successful global brands in 150+ countries & islands worldwide, John enjoys sharing his accumulated wisdom with others, helping people (and companies) reach their goals.