eTail Asia 2020

03 - 05 March, 2020

Equarius Hotel - Resorts World Sentosa, Singapore

Contact Us: 65 6722 9455

Jason Ong, Head of Customer Relations at Eu Yan Sang

Jason Ong


Head of Customer Relations
Eu Yan Sang

Check out the incredible speaker line-up to see who will be joining Jason.

Download The Latest Agenda

Day 2 - Thursday 5th March 2020

Thursday, March 5th, 2020


10:50 AM Lightening Talk: Completely connected – How to build a powerhouse of experience-driven retail

- How can you offer your consumers experiences they simply can’t get online to bolster your digital strategy
- How can you encourage shoppers to try out your products in energetic, spirited, and, importantly, personalized fashion
- How can you use in-store tech to analyse shopper behaviour and recommend the best products
- How can you use data collected when shoppers are using the in-store equipment to better tailor the experience the next time they come in
- How can you use app in-store to bridge the online offline experience and boost the path to future purchases
- How malls are going to evolve considering the changes on customer behaviour and technology