eTail Asia Virtual Summit

17 - 19 November, 2020


Jamie Lee, Co-Founder at The Kind Friend

Jamie Lee

The Kind Friend

Check out the incredible speaker line-up to see who will be joining Jamie.

Download The Latest Agenda

Day 2 - Thursday 5th March 2020

Thursday, March 5th, 2020

3:40 PM All-Star Panel: How can you build a customer centric eCommerce store to give your business an edge over the competition?

- Exploring emotional shopping: How can you evoke real emotions with customer communication in-store to build real and lasting relationships with your shoppers?
- How can you best identify and respond to changes in your customer’s behaviour around the shop floor to increase customer engagement?
- Creating customer-centric stores: How can you keep your customer’s needs and behaviours front of mind during the design and maintenance of store formats to forge stronger relationships with your top shoppers?
- What in-store technology do you need to have in-place to make your customer centric store a reality?