Jaime Syjuco
Managing Director Aroodai & Havaianas Retailer, Moda PacificaMain Conference Day 1, Tuesday, 24th March 2026
9:10 AM View from the Top: Leading through the fog – How can you leverage AI, real-time data, scenario modelling, and adaptive planning frameworks to reduce risk and improve resilience in a volatile world?
In today’s increasingly unpredictable global climate marked by geopolitical tensions, economic uncertainty, and shifting consumer
behaviors traditional forecasting models are no longer enough. Retailers are grappling with planning challenges across inventory,
staffing, and sales as short-term disruptions and long-term uncertainty continue to grow.
Gain insights into how you can plan in cycles, build in flexibility, and make smarter decisions in the face of uncertainty.
3:00 PM Roundtable 2: From chatbots to AI agents: Real-world retail use cases & a framework for Generative AI readiness
This session, led by Professor Sabine Benoit (SMU),dives into cutting-edge applications of Generative AI in retail: from avatar-led livestreaming on JD.com to fridge-scan meal suggestions in Europe. Drawing on fresh global insights and a practical AI adoption framework, Sabine will demystify GenAI vs. traditional discriminative AI, explore the rise of agentic AI, and guide attendees through an interactive self-assessment to evaluate where their company stands in the GenAI maturity curve.
Main Conference Day 2, Wednesday, 25th March 2026
3:00 PM Synergy Workshop 2: Create your retail AI Strategy – Identify and plan the specific AI that will drive growth, profitability and competitiveness of your unique retail business
An invaluable opportunity for you to turn theory into practice by applying your knowledge in an experienced classroom environment.
These workshops are facilitated by leading practitioners and is open to 15 active participants (for each workshop) who form part of a high-level brainstorm where forward and the best solutions agreed upon. Contribute to a new forward-looking project and create a step-by-step action plan on how to make it work.
Check out the incredible speaker line-up to see who will be joining Jaime.
Download The Latest Agenda