Donovan Yong

Donovan Yong

Principal, Services Development Mastercard

Donovan Yong is the Asia Pacific lead for our platform products that cuts across our personalization, loyalty, digital identity, cyber, fraud and disputes solutions under our Services business. By harnessing the power of our real-time, anonymized and aggregated transaction data, powerful software platforms and wealth of expertise, we empower customers to unlock a holistic view of consumer behavior beyond their four walls, distill actionable insights and make more data-driven decisions.

Prior to this, Donovan was leading the Consulting & Innovation Product for Data & Services, Mastercard and before Mastercard, he was Director, Digital Payments at Telenor Financial Services where he led their digital payment expansion plans in Asia Pacific.

Main Conference Day 1, Tuesday, 24th March 2026

10:20 AM Keynote: The Shift to Agentic Commerce - What Retail Leaders Must Rethink Now

AI agents are rapidly reshaping how consumers discover, decide, and buy — often without ever visiting a store or website. We explore how Agentic Commerce is transforming retail landscape, and what it means for brands as AI becomes the new front door to shopping. Join us as we discuss how retailers can stay visible, protect value, and unlock growth in an agent‑driven world.

Check out the incredible speaker line-up to see who will be joining Donovan.

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