17 - 19 November, 2020
Day 1 - Wednesday 4th March 2020
Wednesday, March 4th, 2020
2:20 PM All-Star Panel: Luxury in the age of digital Darwinism – How can you transform your businesses for the digital era to enhance customer experience, survive and prosper?
- How can you develop the new competencies that digital requires?
- Luxury 4.0 – How can you create a consistent experience for your customers regardless of the country or channel they are in?
- How can you use big data and advanced analytics to find opportunities to provide services uniquely tailored to each customer and occasion?
- How can you best integrate technology into your physical space to enhance the customer experience and boost brand recognition and loyalty?
- What if Amazon starts to focus on luxury brands? Will it replicate the success and disruption it is bringing in the apparel industry?