Day 1 - Wednesday 4th March 2020
Wednesday, March 4th, 2020
Champagne C-Suite retreat (By invitation only; Retailer Only)
Engage in this closed door invite only C-Suite retreat, where you get a chance to exercise your minds and uncover and if it’s possible to go from last to first in the digital era . Get an “outside-in” unique point of view to discover diverse thinking that can transform your mindset—for both you and your business.
Day 2 - Thursday 5th March 2020
Thursday, March 5th, 2020
- Exploring emotional shopping: How can you evoke real emotions with customer communication in-store to build real and lasting relationships with your shoppers?
- How can you best identify and respond to changes in your customer’s behaviour around the shop floor to increase customer engagement?
- Creating customer-centric stores: How can you keep your customer’s needs and behaviours front of mind during the design and maintenance of store formats to forge stronger relationships with your top shoppers?
- What in-store technology do you need to have in-place to make your customer centric store a reality?