Main Conference Day 1, Wednesday, 14th May

8:50 am - 10:30 am Innovation Focus Roundtables: Engage with 4 rotating roundtables to explore the newest technology offerings with your peers and establish who best meets your business needs (25 minutes per session with 5 minutes transition time between each session)

9:00 am - 9:45 am Main Conference Registration & Morning Refreshments

1:30 pm - 2:30 pm Networking Lunch

1:30 pm - 2:30 pm ‘Invite Only’ Lunch and Learn: 12 – 15 pax

1:30 pm - 2:30 pm ‘Invite Only’ Lunch and Learn: 12 – 15 pax

Track A: Exploring Growth & Revenue Accelerators

2:30 pm - 3:10 pm All Star Panel: Saying goodbye to budget waste and embracing a new era of retail media success - How can you navigate and capitalise on the power of retail media to significantly impact your brand’s visibility, sales, and overall success in the marketplace?

Mathilde Delomenie - Global Digital Strategist, Penfolds Bella Wilvensus - Head of Digital Marketing, Kawan Lama Retail Georjinah Anne - Head of Digital Marketing and Integrated Media, Aeon Co. BHD. Andrew Hill - Digital Acceleration Strategy & Enablement Senior Director, The Coca-Cola Company

Track A: Exploring Growth & Revenue Accelerators

3:10 pm - 3:30 pm Fire-side Chat: Measuring what matters – How can you ensure you have the right data and metrics to accurately measure the real impacts of your retail media, gain a holistic view of its effectiveness, and make data-driven decisions?

Andrew Hill - Digital Acceleration Strategy & Enablement Senior Director, The Coca-Cola Company Wen Zhe Lim - Director, foodpanda

Track A: Exploring Growth & Revenue Accelerators

3:30 pm - 3:50 pm Case Study: Changing Cookie Era - How to remain targeted with your marketing and advertising strategies whilst ensuring that you meet changing privacy standards

TRACK B: Sharpening Differentiation Strategies

2:30 pm - 3:10 pm All Star Panel: Quality over quantity, a robust logistics network, loyalty beyond price, and a curated product selection - How can you identify your unique differentiators and circumvent these competitive advantages in ways that only you can, to stand out from competition?

Jasper Lim - Assistant Vice President, Direct to Consumer, Primer Group of Companies Clarisse Desgeorge - Director Omnichannel South Asia Pacific, Tiffany & Co. Kanokkul Chatchoochaikul - Head of Customer Analytics, Central Retail Leonard Cheong - Founder & Creative Director, Finix Wear Melvin Chee - CEO & cofounder, RPG Commerce

TRACK B: Sharpening Differentiation Strategies

3:10 pm - 3:30 pm Case Study: In-store innovation - How to implement in-store mobile tech that can offer a frictionless, omnichannel shopper experience and improve fulfilment capabilities

TRACK B: Sharpening Differentiation Strategies

3:30 pm - 3:50 pm Fire-Side Chat: Cross border eCommerce - How can you scale operations to cross-border transactions, and also build a team structure capable of managing significant revenue growth?

Chelsea Ma - E-Commerce & CRM Manager, APAC & China, Moschino

TRACK C: Luxury Retail Solution Rooms

2:30 pm - 2:55 pm Roundtable 1: Balancing online and offline - How to create a seamless omnichannel experience while maintaining the exclusivity and personalised service associated with your brand

Keith Teoh - Regional GM TR APAC & SEA-Oceania, MAKE UP FOR EVER, LVMH Beauty Mini Sood Banerjee - Assistant Director & Head of Marketing and Training, AMOREPACIFIC GROUP Estelle Hu-Pirot - Regional Sales Director, Retail & Wholesale, South East Asia, Tod's Group

TRACK C: Luxury Retail Solution Rooms

2:30 pm - 3:45 pm Roundtable 2: How to find the right mix of marketing and distribution channels to maintain an aura of exclusivity while driving sales

Arak Bhokanandh - Chief Customer Growth Officer - Central & Robinson Department Stores, Central Group

TRACK C: Luxury Retail Solution Rooms

2:30 pm - 3:45 pm Roundtable 3: Millennials and luxury brands - Bridging traditional opulence with modern expectations

Mal Chia - Managing Director, Ecom Nation

TRACK A: Exploring Growth & Revenue Accelerators

4:10 pm - 4:40 pm Case Study: How to get the fundamentals of your marketing strategy right instead of always following the shiny new objects in tech

Roy Lan - Regional Senior Brand Marketing Manager (SEAO), Samsung Asia Pte Ltd

TRACK A: Exploring Growth & Revenue Accelerators

4:40 pm - 4:50 pm Case Study: Brands lose 36% of influencer marketing budget to fake engagements bought by influencers, what are the scams and how to spot them to protect your investments

Mini Sood Banerjee - Assistant Director & Head of Marketing and Training, AMOREPACIFIC GROUP

TRACK B: Striking The Right Chord with Loyalty

4:10 pm - 4:40 pm Fire-side Chat: How are retailers leveraging their loyalty 1PD and partnering with other companies to monetise and create greater value (i.e. use of clean rooms)?

Lisa Leung - Director, Marketing and Brand Partnerships I Co-chair - Partners For Sustainabil, Starbucks Asia Pacific Marie Kopp - Director, Consumer Products Asia, Hasbro

TRACK B: Striking The Right Chord with Loyalty

4:40 pm - 4:50 pm Case Study: Building customer loyalty with rewards that matter – How to use predictive analytics and data pools to craft tailored offers and rewards that boost repeat purchases and attract new customers be delivering timely and relevant experiences

TRACK C: Retailer Hangouts

4:10 pm - 4:50 pm Retailer Hangouts: What you need to know to grow - Tips for expanding and diversifying your retail business

TRACK D: RETAILER ONLY CONNECTIONS & WINE TASTINGS

4:30 pm - 6:00 pm Retailer Only Connections + Wine Tastings: Tech Modernisation - How can composable commerce unlock your agility, flexibility and speed to market plus help you keep up with consumer demands?