eTail Asia 2019

05 - 07 March, 2019

Sheraton Towers Singapore

Contact Us: 65 6722 9455

Rakesh Sharma


Business Head for Stores and Omnichannel
METRO Cash & Carry India


1:30 PM All Star Panel: Visual merchandising in a digital age – Why is the enormous etail inventory of imagery not enhancing the in-store customer experience?

Your customers are looking for experiences from stores, ones they cannot get on Amazon or Alibaba. And this is where visual merchandising comes in:
- What are the visual merchandising best practices that can help your products sell themselves?
- Given the subsequent growth of visual displays used in e-tail/online visual merchandising, why has this not benefitted the in-store shopping environment to help brands achieve greater CX?
- How can you align the ‘look book’ visuals of your online store in-store?
- How can you innovative store design to turn your store into the ultimate, three-dimensional ad?
- How can you create a multi-sensory branding experience that provides an immersive shopping experiences to your customers?

4:00 PM All-Star Panel: Digitalising your in-store experience with VR - How can you use your stores as “experience centres” to increase online and offline sales?

- How can you use AR to convince consumers to visit your store?
- How can you extend this innovation to your physical space, injecting it with a new lease of life that allows for better CX that increases sales and growth?
- How can you use AR-powered kiosks to bring products to life with the use of 3D technology?
- How can you use AR in fitting rooms to improve customer engagement?
- How can you use AR to make the purchasing decision easier, blending engagement with the goal of increasing sales
- How can you use AR in your loyalty app to help customers explore more products and in-store promotions?


Check out the incredible speaker line-up to see who will be joining Rakesh.

Download The Latest Agenda