Elisa Wang

Elisa Wang

Head of Client Success Shopify

Elisa Wang is a customer success leader with over a decade of experience driving growth through technology. As Head of Client Success, APAC at Shopify, she leads strategic merchant partnerships focused on adoption, value realization, and long-term performance. Having worked across the US, Europe, and APAC, Elisa brings a global perspective to client leadership and business growth. She is passionate about helping brands scale, reach new milestones, and stay ahead in a rapidly evolving commerce landscape.

Main Conference Day 1, Tuesday, 24th March 2026

1:30 PM ‘Invite Only’ Lunch and Learn: The Renaissance: Shaping your AI future, today.

Commerce is shifting fast — customers expect a seamless experience everywhere and AI is shifting discovery from search results to smart recommendations. Over lunch, we’ll unpack what Shopify’s scale and rapid product pace means for merchants, and why the future is AI-first with checkout everywhere, whether it's AI platforms, social, your site, or your app. We’ll get practical on what it takes to win in today's landscape. Join Elisa Wang from Shopify in conversation with Joey Chan from Como Group.

Check out the incredible speaker line-up to see who will be joining Elisa.

Download The Latest Agenda