eTail Asia 2020

03 - 05 March, 2020

Equarius Hotel - Resorts World Sentosa, Singapore

Contact Us: 65 6722 9455

Alexander Henrik Kremer, Senior Director Retail Solutions at

Alexander Henrik Kremer

Senior Director Retail Solutions

Check out the incredible speaker line-up to see who will be joining Alexander.

Download The Latest Agenda

Day 1 - Wednesday 4th March 2020

Wednesday, March 4th, 2020

12:30 PM Keynote: How to use a data-driven approach to identify new growth avenues in the Chinese retail market

- How to re-innovate and redesign your customer data strategy to succeed in the most dynamic and growing retail market in the world
- How to constantly monitor the market and look out for changes to identify where the next growth avenues are
- The age of big data – How to use insights in channel, branding, product, user segmentation and marketing execution

Day 2 - Thursday 5th March 2020

Thursday, March 5th, 2020

9:20 AM Keynote Panel: Winning the Chinese customer – How can you make the most out of WeChat, Weibo, artificial intelligence and ‘New Retail’ to expand your business to the world’s largest e-market?

- A market that has its own specific rules and an even more democratic social media approach, how can you meet the needs of this new, hard-to-please target audience? What do you really need to know?
- With high customer standards and opinions that spread like fire on Chinese social media, how can you get these consumers highly engaged and deeply involved? How can you best harness Chinese social media?
- How can you collaborate and communicate your brand identity with your local partner to curate content that’s best for the Chinese consumer?
- How can you create digital activities that are consistent with your brands DNA while also appealing to Chinese customers?
- How can you integrate feedback from followers and customers into a follow-up strategy to interact with these consumers on a deeper and more emotional level?
- The future – How can you best get ready for ‘New Retail’?