eTail Asia 2020

03 - 05 March, 2020

Equarius Hotel - Resorts World Sentosa, Singapore

Contact Us: 65 6722 9455

Benjamin Handradjasa, Managing Director, Specialty Retail at PT Matahari Department Store

Benjamin Handradjasa


Managing Director, Specialty Retail
PT Matahari Department Store

Check out the incredible speaker line-up to see who will be joining Benjamin.

Download The Latest Agenda

Day 2 - Thursday 5th March 2020

Thursday, March 5th, 2020


11:10 AM All-Star-Panel: Crafting the store of the future – How can you re-imagine your physical store to create new concepts that go beyond transactions?

- Gain a competitive edge – How can you create compelling reasons for customers to you, browse, be entertained, dine, make things and get creative?
- Technology to help, not hinder – How can you integrate solutions that blend offline and online into a seamless experience, which is easy, convenient, personalised and interactive?
- Make it personal – How can you unlock valuable customer data collected in stores to synch it with online data to make personalisation easier?
- Try before you buy – How can you use AR to preview how an item would look in your home or on your person before you buy?
- Check in, but don’t check out – How can you redefine convenience and raise customer expectations on a seamless shopping experience?